Learn how we handle your personal data at Sitedown Monitor
Your privacy is important to us. This Privacy Policy outlines how Sitedown Monitor collects, uses, and protects your personal information.
We collect information you provide when you create an account, including your email address, websites to monitor, and payment details if applicable. We may also collect technical data such as IP addresses, browser type, device information, log files, and usage patterns for security and analytics purposes.
We use your information to provide uptime monitoring services, improve our platform, and send you notifications or updates relevant to your account. We may also use aggregated, non-identifiable data for analytics, product improvements, and marketing insights.
We do not sell, rent, or trade your personal information. We may share limited data with trusted third-party providers necessary to operate our services (such as payment processors, hosting providers, and email services), always under strict confidentiality agreements.
We implement administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, or disclosure. While no method of transmission or storage is 100% secure, we continually update our practices to meet industry standards.
Our website uses cookies, web beacons, and similar technologies to enhance user experience, remember your preferences, and collect analytics data. You may disable cookies in your browser settings, but some features may not function properly.
You have the right to access, correct, or delete your personal data. Depending on your location, you may also request data portability, restrict processing, or object to data usage. Contact us at the email below to exercise your rights.
We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Once data is no longer needed, we securely delete or anonymize it.
If you access our services from outside the country where our servers are located, your data may be transferred internationally. By using our services, you consent to the transfer and processing of your data in accordance with this policy.
Our website may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies before sharing personal information.
Our services are not directed toward individuals under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us for immediate removal.
We may send you service-related updates and promotional communications. You can opt out of marketing emails by clicking the "unsubscribe" link included in each message, though essential service notifications will still be delivered.
For users located in the European Economic Area (EEA), we process personal data under the following legal bases: (a) performance of a contract, (b) compliance with legal obligations, (c) legitimate interests, and (d) consent where applicable.
California residents have the right to request details about data collection, request deletion of personal information, and opt out of the sale of personal data. While we do not sell personal data, we honor all CCPA-related rights.
If Sitedown Monitor is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.
We comply with applicable data protection laws and regulations, including GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other relevant frameworks.
We may update this policy from time to time. The revised policy will be posted on this page with a new effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have questions about this policy or wish to exercise your rights, email us at: support@sitedownmonitor.com
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32 PEKIN STREET, #05-01, Singapore 048762
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